Full Range of Funeral Services in Ottawa, Orléans

This section contains useful information about what to do when death occurs, funeral etiquette and frequently asked questions about funeral planning services in Ottawa.

Upon the death of a loved one, one of the first things you should do is contact the funeral home. We can then set up a time that is convenient for you to come in and complete the funeral arrangements. If you do not wish to come to the funeral home, we would be pleased to send a licensed funeral director to your home. You should set aside two to three hours for this process.

We understand that during your time of need, you are looking for answers about funeral services in Ottawa. If you need more specific information, please call us at 613-830-2305 or toll-free at 1-866-220-2375. We would be pleased to meet you to discuss your situation—with no obligation, of course.

Planning a Funeral

During this discussion, the funeral director will guide you through all the necessary tasks that need to be performed when a death occurs. The people attending the funeral arrangements conference should include the executor/executrix and any other immediate family members. Legally, we must take our instructions and have all legal papers signed by the executor/executrix of the estate. In most cases, however, the immediate family members make the decisions. We encourage any younger people, children or grandchildren who may want to attend, to come to the arrangement conference as well. We have found their input to be very helpful, at times.

Our team will guide you and your family through the funeral service arrangements. We supply you with detailed information about funeral or ceremony options, pricing, caskets, urns, cremation, outer containers and other merchandise and accessories that may be required. Heritage Funeral Complex offers the services of our Estate Administrator to all families, to help them settle the estate. All options and information will be provided to assist you in making the most informed decisions you can.

We also encourage family members to personalize the funeral so that they might properly capture the essence of the deceased individual’s life. The funeral director can help you accomplish this by offering several ideas we have seen in the past, such as, displaying artwork or photographs of the deceased in the visitation room on a big screen. Should you wish to create a memorial video, we can help you with that.

Our goal is to make every funeral service special and to ensure that you have a complete understanding of all decisions that need to be made.

Please call us locally at 613-830-2305 for any questions you might have about planning funeral services in Ottawa.